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Employment dispute in Vietnam: unpaid salary, dismissal or insurance — what are the steps?

Employment disputes have their own track in Vietnam, separate from ordinary contract claims. For most individual disputes — salary held back, overtime, bonuses, a contract not renewed — the first stop is a labour mediator appointed by the provincial labour authority. Mediation ends with signed minutes, either a settlement or a record that it failed. After that you choose: the labour arbitration council, which only works if both you and the employer agree to it, or the people's court with jurisdiction. Some disputes skip mediation altogether, including disputes over disciplinary dismissal and unilateral termination, so check early which kind yours is.

An arbitration clause in your employment contract will not move the dispute out of this track, which is why the tool flags it. Start with a written complaint to HR or the legal representative and keep a copy. Missing social insurance contributions can also be reported to the social insurance agency, in parallel with the dispute. If you are a foreign employee, remember that losing the job can affect your work permit and residence card, and those have their own timetable. The tool below shows the case of an employee where nothing formal has happened yet; change the stage if you have already received a decision.

Main route: Labour mediator, then council or courtMost individual employment disputes start with a labour mediator; some, such as dismissal disputes, can go straight to court.
The case on this page (6)
Who are you?An employee working in Vietnam
What is the dispute about?Employment: pay, dismissal, insurance
Is there a written arbitration clause?Not sure / nothing in writing
Where is the other side and its money or property?In Vietnam
Where are things now?Nothing formal has happened yet
Documents issued abroad you will rely onNone of these
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Answer to see your result

Save it as a route plan

The printout holds only the result above, laid out on one A4 sheet — print it or save it as PDF to bring to a meeting with your lawyer or partner.

Used only to print on the heading, on your own device — never sent, never stored.
Change answers

How to use

  1. Answer the 6 questions: Who are you; What is the dispute about; Is there a written arbitration clause; Where is the other side and its money or property; Where are things now; Documents issued abroad you will rely on. Questions come with the most common answer pre-selected — change only what differs in your case.
  2. The result appears right below and updates as you change an answer. Numbers on the summary line are tappable and jump to that section.
  3. Tap Share this result to send a link: whoever opens it sees the same answers and result (the name on the printout is never put in the link).
  4. Tap Print or save as PDF for a one-page A4 sheet holding only the result.

Common cases

Questions and answers

What does the tool ask for?

It asks 6 things: Who are you; What is the dispute about; Is there a written arbitration clause; Where is the other side and its money or property; Where are things now; Documents issued abroad you will rely on. No sign-up, no ID numbers or personal details.

Is anything I enter stored?

No. The result is worked out in your own browser. When you share, your answers travel inside the link so the other person sees the same result; the name printed on the sheet is never put in the link.

How do I send the result to someone?

Tap "Share this result" below the result: on a phone it opens the share sheet, on a computer the link is copied for you to paste. For paper, tap "Print or save as PDF".

Does the result replace advice from the authorities or a lawyer?

General information under Vietnamese law in force — confirm with the competent court, authority or a lawyer licensed in Vietnam before acting. Not legal advice. The tool on Vietnam Justice helps you prepare in the right direction.

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